5 things I wish I knew when I started my marketing career

Colleges turn out tons of business and marketing majors. Many campuses house marketing under Business Administration and some have specific marketing departments. Combining Business Insider’s most popular college major data for Business Management and Administration (#1), General Business (#2) and Marketing / Marketing Research (#4) totals 16% of all declared majors in the United States. Our college educations are slotting many of us into roles that fall under marketing.

But, most folks new to marketing have no clue what they’re getting into. I didn’t.

With that said, I’m sharing five of the things I wish that I knew way back then. It could have saved me some stress, heartache and helped to prevent me from looking as dumb as I did back then.

1. You will never be Don Draper.

Sorry. You’ll get plenty of free booze at events, but marketing is not advertising, pal. For some reason, much of marketing education blurs the lines between marketing and advertising. A very small percentage of new marketers will work at ad agencies. Most that do are not impacting any of the creative campaigns.

Managing creative delivery and execution is one of the most alluring aspects of marketing. It sucks us in. We see the great commercials. We notice stellar branding. We think we understand user experience because we use well designed gadgets. We know impactful copy when we see it because we scroll past memes on Facebook daily. We won’t be doing any of this for a very long time.

It would have been much more valuable for me to understand simple HTML, constructing an email campaign, learning how to manage ad spend or running an A/B test. You’ll spend more time filling out paperwork than you will wowing client execs with a new piece of creative in a boardroom over neatly poured Canadian Club.

2. You will get tired of events and travel.

You mean people will PAY me to fly, eat food and get free swag? I thought that. I was an idiot. Every marketer has probably studied event management or at least how to successfully execute an event from a marketing perspective. Many courses even have a trial by fire project where you structure events, fundraising or campaigns to give it a try.

Your flight will be delayed. You’ll be in a middle seat wedged between two people who are my size. You’ll have a hotel bed that feels worse than laying on the floor. You’ll get the hotel / airplane crud and fly back home hacking and wheezing. And your feet will hurt because you’re standing all day.

Events are a part of the industry and you’ll go to plenty, but it won’t be champagne dreams and caviar wishes. Learn better time management skills to squeeze in a workout. Expense a nice dinner. Connect with friends in the area. Sharpen your networking and public speaking skills. You’ll quickly become an event pro and recognize faces in every city. Make the most of your trips to avoid getting burnt out and never, ever, ever take a redeye. You’ll be miserable the day you get home and be worse off than if you stayed the night and flew back early.

3. You will always have questions without answers.

I’m a completionist. If I start something, my brain prefers to finish it… even if I start that something at 1am and it takes three hours. Leaving things in an unresolved state has always been a problem for me (yes, I’m a bit obsessive). In marketing, you will always have questions without answers. It requires a different mental framework to understand how to structure complex problems and data sets in a way to pull out and understand insights.

This isn’t easy. Remember the scientific method? Here’s a quick overview if you forgot.

  • Ask a Question
  • Do Background Research
  • Construct a Hypothesis
  • Test Your Hypothesis by Doing an Experiment
  • Analyze Your Data and Draw a Conclusion
  • Communicate Your Results

This is marketing. It is a blend of art and science, but you have to be disciplined enough to configure a problem in a way to start a test, understand the results and know where you go from there. Interestingly enough, you have to market your marketing. Learn how to pull out the useful takeaways and communicating that to others.

4. You should have paid more attention in Statistics class.

Go ahead and follow two folks: Tom Webster and Chuck Hemann. Both of those gentlemen are masterful with data, interpreting data and pulling out the insights. I’ve worked with lots of analytical folks in my career, but there aren’t many that can take things full circle. The most frequent gap is the very last step – turning all of the abstract data into the three most important things the C-suite needs to know.

Odds are, many marketers have had a meeting with some C-level folks that first highlighted this gap. It happened to me. You’re presenting a project or plan and start getting peppered with really good, very specific questions. Within a minute or two, you’ve reached a mental progression path where you get stuck. There isn’t full mastery of the data. The problem wasn’t structured properly. You presented lots of data, but missed the meaning.

Data driven, performance based marketing requires analytical knowledge. Spend some time sharpening this skill. I think that the rise of growth hackers is due to a skills gap in the marketing industry. The average marketer was incapable of testing, tweaking and mastering business metrics and it spawned a niche. The folks who could do this well became growth hackers. Half of the job descriptions you read mention growth hacking now. Buy a book about marketing analytics (Chuck’s would be a good starting place) and you could even go through Google’s free Analytics Academy training.

Also, be self-aware. If you’re not as strong with analytics as you want to be, start doing something about it and share that with your manager or in the interview process. There is no perfect marketer. We all have shortcomings. Know yours and work on them.

5. You should have tried Sales first.

Have you ever sold anything? If not, run and try it. Sell knives or lotion or used DVDs or vacuum cleaners or jewelry. Find an opportunity to go through the process of understanding the product you sell, pitching it, getting rejected 95% of the time and bouncing back.

If more marketers had tried selling, there wouldn’t be tension between Sales and Marketing. It is a tough job. Nobody likes rejection. Nobody likes to lose. That common ground from selling something minuscule and going through that yourself will help you understand and build rapport. You’ll know what it feels like..except for the fact that most of the Sales folks you work with are selling to pay for their houses and families. If you were missing a number and risked a mortgage payment if you didn’t hit it, what would you do? You’d put the heat on any person that could help make that a reality.

That’s the game. Sales and marketing go hand-in-hand and more than ever with the emergence of social selling. You want to know why you win. You want to know even more why you lose. You want to take that information and create better messaging, more effective collateral and new content that speaks to what is happening in sales meetings.

You can do this.

Marketers weren’t born. Practice will make you better. Find a solid mentor. Get out there and kick some ass. It can be an insanely rewarding job to see your work contribute to the bottom line or to launch a product that is a fit for the market.

I’m writing the next five things I wish I knew now, but let me know what I missed. If you’d like to read some of my previous ramblings, check them out at chris-moody.com.

This was originally posted on LinkedIn.

Why you should treat content marketing like parenting

The other day, I had the realization that the correct content marketing strategy looks a lot like parenting that follows the proverb – “It takes a village.”

The amount of content continues to grow.

The tiny little dot is the 1 trillion pages on the Internet that existed in 2008.

 

The growth of digital content

Creating all the content yourself is impossible.

To stand out, or have your company stand out – you need a village. Lots of people chipping in. Different types of content. Different opinions. Different lengths. Different styles.

Check out the full article at Compendium – a great content marketing platform and my new employer. 😉

Making Social Media Work for Business (a presentation)

Some of you may remember that I led a three hour session at Meredith College on using social media to get results for your business.

I wasn’t able to record the session with my (hopefully) knowledge filled rambling, but I did finally convert the HUGE file into a Quicktime movie – which didn’t successfully embed.

You can find a stripped down version of the slides below and I’ll be more than happy to discuss the details you missed.

Check out the presentation

Need me as a speaker or presenter?

Drop me an email at cm AT chris-moody.com or tweet me @cnmoody. I travel well and guarantee at least two laughs and one awkward moment per presentation or lecture.

Backlinking’s impact on marketing – an open discussion with Garrett French and Al Scillitani

Any sane marketer these days is trying to be in tune with SEO (search engine optimization), SEM (search engine marketing), as well as social media. The combination of all of those elements together gets you the most bang for your buck. Think of it as a product portfolio… technically, you could go with just one, but why not diversify to broaden your earnings and lower your risk?

Backlinking is a critical element of any solid online marketing campaign. The ability to identify the appropriate link sources, reach out to them and acquire a backlink with great anchor text is an art. Personally, it is something that I’m trying to improve.

I had the chance to chat with Garrett French of Ontolo (one of the smartest backlinking dudes around) and Al Scillitani of Phonebooth (analytics genius, colleague and all around nice guy) to learn more about backlinking.

Learn about backlinking in less than 20 minutes:

  • An introduction to backlinking
  • How backlinking impacts marketing
  • How social media is changing backlinking

Are you experimenting with backlinking and integrating it into your marketing campaigns?

5in5 Episode 4 with Todd Simon, Senior VP of Omaha Steaks

Five questions. Five minutes or less.

5in5 is a video interview series to ask smart people five questions in less than five minutes. It gives me the opportunity to learn about them and get answers to tough questions in a short amount of time.

5in5- five questions in five minutes with chris moody

Why the name 5in5?

Simple. Five questions. Five minutes or less.

What did you ask Todd?

1. Being a family owned company for five generations, how do you keep your culture and values consistent?
2. As Senior Vice President, what do you do to make sure you’re in tune with your market?
3. What is the best piece of business advice you’ve ever been given?
4. How has social media changed your business?
5. What did you want to be when you grew up?

As I discussed in my Blogworld 2010 recap, I had the pleasure of meeting some of the folks making Omaha Steaks run smoothly in Vegas. Todd Simon is Senior VP and a key member of the Simon family that is on their fifth generation of running a highly successful business. We caught up to answer five questions in five minutes. Follow @omahasteaks on Twitter.

What I learned at the NC State MBA Blogging Panel

Ginnys three main points

As mentioned previously, I was fortunate enough to moderate a panel with the following folks:

  • Ginny Skalski – @ginnyskal
  • Damond Nollan – @damondnollan
  • Dan London – @danlondon
  • Patrick O’Keefe – @ifroggy

As always, I learned a ton. First off, thanks to everyone who was there… especially the panelists and Claudia Kimbrough. It was an awesome topic and a fun and informative night.

Tell stories.

Anyone can repost a popular article and add a bit of commentary… and this isn’t a bad thing. However, to take your blog and readership to the next level, you need to tell stories. Stories help us relate to others and are a better means of communication than regurgitating content.

Be yourself and be consistent.

I have several soapbox posts about being passionate about what you write, but too often we find ourselves straying from who we really are. Don’t do that. If you want a smarter person telling you that, read what Amber Naslund wrote about it and how her presentations were impacted. Consistency is also extremely important, both in your delivery and in your process.

More is better, but less is too.

This seems counter-intuitive, but stay with me. More posts will yield more traffic, so keep grinding and get content out there. However, niche is better. If you’re passionate about something specific… be the expert at that. A good example is my main man Greg Ng. Freezerburns.com is the leading frozen food review site, but if Greg had chosen to do food reviews… it might be a different story and would definitely take more time to become the leading expert in a more generic and competitive space. This is similar to SEO and long-tail keywords.

Brain crack kills.

If you’ve worked with me, you’ve heard me say “analysis by paralysis” and I probably advocated to go ahead and get something out there. Patrick led me to a wonderful video by Ze Frank about how sometimes it is best to put ideas into play rather than trying to make them absolutely perfect.

Check out the slides I put together to guide our discussion below.